Terms and Conditions
Welcome to Megzia! By accessing and using our website, you agree to the terms and conditions outlined below. These terms are designed to ensure a safe, enjoyable, and fair shopping experience for all users.
1. Use of Website:
You agree to use Megzia for lawful purposes and refrain from engaging in activities that may disrupt or harm the website’s operations.
2. Product Information:
While we strive to provide accurate descriptions, colors, and images of our products, slight variations may occur due to different device displays.
3. Pricing and Payments:
All prices are displayed in INR unless stated otherwise. Payments are processed securely through trusted gateways, ensuring your financial data is protected.
4. Shipping and Delivery:
Orders are shipped within the estimated timeframe provided at checkout. Any delays will be communicated promptly.
5. Returns and Refunds:
We offer a hassle-free return policy. To initiate a return or refund, please visit our Returns & Refund Policy page.
6. Intellectual Property:
All content on Megzia, including images, text, and designs, is protected by copyright. Unauthorized use is prohibited.
For any questions or concerns about these terms, contact us at support@megzia.com.
Returns & Refund Policy
At Megzia, customer satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to make it right.
Returns:
You may return items within 30 days of delivery for a full refund or exchange, provided the product is unused, undamaged, and in its original packaging.
Refunds:
Once your return is received and inspected, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Non-Returnable Items:
Certain items like customized jewelry or final sale products are non-returnable. Specific details will be mentioned on the product page.
How to Initiate a Return:
- Contact us at returns@megzia.com with your order details.
- Follow the instructions provided by our team to ship the product back.
Our goal is to ensure your shopping experience remains hassle-free. For more details, feel free to reach out to us.
FAQ (Frequently Asked Questions)
1. What products does Megzia sell?
Megzia offers a wide range of items, including jewelry, clothing, and accessories for men and women, catering to diverse styles and preferences.
2. How long does shipping take?
Shipping typically takes 5-10 business days. Exact delivery times may vary depending on your location.
3. Do you offer international shipping?
No, we ship worldwide! Shipping rates and delivery times will be calculated at checkout based on your location.
4. Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking number to monitor its progress.
5. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
6. How do I contact customer support?
You can reach us at support@megzia.com or via our Contact Us page.
Shipping Policy
At Megzia, we strive to deliver your orders promptly and securely. Here’s what you need to know about our shipping process:
1. Processing Time:
Orders are processed within 1 business days, excluding weekends and holidays.
2. Shipping Options:
We offer standard and express shipping options. The estimated delivery time will be displayed at checkout.
3. Tracking Your Order:
You’ll receive a confirmation email with a tracking link once your order is shipped.
4. Shipping Rates:
Shipping fees are calculated based on your location and the weight of the items in your cart.
5. International Shipping:
We ship globally. Customs duties or taxes may apply depending on your country’s regulations.
6. Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us immediately at shipping@megzia.com, and we’ll resolve the issue.
Thank you for choosing Megzia—we’re committed to making your shopping experience smooth and reliable!